You describe your need in the app, professionals send offers (price and timing), you choose the one that fits, and you track the intervention live.
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Frequently asked questions
Everything you need to know before submitting your first request on Presta.
Customers
Yes. Every provider submits an ID, proof of insurance, and the documents required for their trade before appearing on the platform.
Payment is charged when the job is confirmed. Funds are held by Presta and released to the professional only after the intervention is validated.
Yes, as long as the professional is not en route. After the provider has left, cancellation fees may apply per the terms shown before confirmation.
As soon as you publish a request, eligible professionals send offers with an estimated intervention time.
Professionals
Sign-up is free. Presta takes a commission on each completed job, shown clearly before you accept an offer.
After the customer validates the job, the amount (minus commission) is transferred to your bank account within 2 to 5 business days.
Absolutely. You choose which requests you answer. A high response rate does improve your visibility on the platform.
Another question?
Our team replies within 24 hours.
